![]() If you do not receive an error message, a program or a device that is loaded when the computer is in normal mode may interfere with the publication. If you have a dual-boot computer or a multiboot computer, select the appropriate operating system from the list, and then press ENTER.įor more information about Safe Mode, click the following article numbers to view the articles in the Microsoft Knowledge Base:ģ15222 A description of the Safe Mode Boot options in Windows XPĢ02485 Description of Safe Boot Mode in Windows 2000ġ80902 How to start a Windows 98-based computer in Safe ModeĪfter you start the computer in Safe Mode, try to open the publication. On the Windows Advanced Options menu, use the ARROW keys to select Safe Mode, and then press ENTER. When you see the "Please select the operating system to start" message, press F8. Shut down, and then restart the computer. To restart the computer in Safe Mode, use the appropriate method for your version of Microsoft Windows. If they are, see your product documentation to complete these steps. Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. Then, use the appropriate troubleshooting methods for your issue. To troubleshoot this issue, restart the computer in Safe Mode. However, if this behavior occurs only when you use a particular publication, that publication is probably damaged. Note You may receive one of these error messages for reasons other than a damaged publication. You receive an out of memory error message or a low system resources error message.
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